Privacy Policy

This Privacy Policy describes how Mira-TechSolutions LLC ("Parallel," "we," "us," or "our") collects, uses, shares, and safeguards information when you use the Parallel mobile application and related services (the "Service"). By using the Service you agree to the practices described here. If you do not agree, do not use the Service.

1. Who we are

Parallel is an automotive social and group-driving app. The Service is operated by Mira-TechSolutions LLC, reachable at info@mira-techsolutions.com.

2. Information we collect

2.1 Information you give us

• Account information: email address, password (stored only as a hash by our authentication provider), and a username you choose.
• Profile content: profile photo, bio, garage / vehicle details (make, model, year, trim) you choose to add.
• User content: posts, photos, captions, comments, mentions, hazard reports, clubs you create or join, events you create or join, scheduled routes, and invitations you send to other users.
• Communications: messages you send to us (e.g. support email, abuse reports).

2.2 Information collected automatically

• Location data: when you start in-app navigation or join an active group drive, we collect your device's location while the app is open and broadcast a pinpoint of your live position to the route participants you are sharing the drive with. Location sharing stops as soon as you end navigation, leave the route, or close the app. We do not collect location data when you are not in an active driving session.
• Device and app data: device type, operating system version, app version, and basic diagnostic information needed to keep the app stable.
• Usage data: the screens you visit and the features you use, used to improve the product. We do not currently use third-party analytics SDKs that build advertising profiles.

2.3 Information from others

If another user mentions you, invites you to a route, club, or event, or interacts with your content, the corresponding identifiers (your username, profile photo) appear in their notifications and feeds.

3. How we use information

• To provide, maintain, and improve the Service.
• To authenticate you, send you an email-verification link, and let you reset your password.
• To deliver in-app notifications about route invitations, comments, mentions, follows, and other social interactions.
• To broadcast your live location to the participants of an active route while you are actively navigating, so the group can see each other on the map.
• To enforce our Terms of Service and respond to abuse reports submitted through the in-app reporting tool.
• To comply with legal obligations and protect our rights and the safety of users.

4. How we share information

4.1 With other users

The following information is visible to other signed-in users of the Service:

• Your username, profile photo, bio, and garage / vehicle entries.
• Posts, comments, and reactions you publish.
• Clubs you belong to and events you have created or joined.
• Your live location while you are actively navigating a route, visible to the route participants only.

Your email address and password are not shared with other users.

4.2 With service providers

We rely on the following service providers to operate the Service. Each is bound by its own privacy commitments and processes data only on our behalf:

• Google Firebase (Authentication, Firestore database, Cloud Storage, Cloud Functions, Hosting) — account credentials, user content, and live-location pings.
• Google Maps Platform — map tiles, place autocomplete, directions, and static map previews. Location queries you make are sent to Google to render the corresponding map data.
• Resend — transactional email delivery for email verification and account notices.
• Expo / Expo Application Services — over-the-air app delivery and basic diagnostics.
• Sentry (Functional Software, Inc.) — crash and error diagnostics. Receives device information, app state, and IP address only when the app encounters an error or crash. See sentry.io/privacy.

4.3 For legal reasons

We may disclose information when we reasonably believe disclosure is required by law, to respond to lawful requests, to enforce our terms, or to protect the rights, property, or safety of users or the public.

4.4 Business transfers

If Parallel is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you and any successor will be bound by this Privacy Policy unless and until it is updated.

4.5 We do not sell your personal information

We do not sell your personal information, and we do not share it with third parties for cross-context behavioral advertising.

5. Your choices and rights

• Edit your profile: change your username, profile photo, bio, and garage at any time from Profile Settings.
• Change email or password: Profile Settings → Change Email / Change Password.
• Block other users: use the three-dot menu on a profile or post to block; manage the list under Profile Settings → Blocked Users.
• Report content: use the same three-dot menu to flag content for review.
• Delete your account: Profile Settings → Delete Account. Deletion permanently removes your profile, posts, comments, garage, routes, and uploaded photos from the Service. Some records may be retained as required by law or for fraud prevention.
• Location permission: revoke at any time in your device's system settings. Without location permission, group navigation features will not work.

Depending on where you live, you may have additional rights under local laws (such as the GDPR or CCPA), including the right to access, correct, port, or delete your personal information, and the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us at info@mira-techsolutions.com.

6. Data retention

We retain account information and user content for as long as your account is active. When you delete your account, we delete or anonymize associated personal information within a reasonable period, except where retention is required by law or necessary to enforce our terms. Live-location pings are short-lived and are deleted when the route ends.

7. Security

We use industry-standard safeguards including encryption in transit (TLS), authenticated database access rules, and regularly reviewed permissions on cloud storage. No system is perfectly secure; you are responsible for keeping your password confidential.

8. Children

The Service is intended for users aged 13 and older (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children under that age. If you believe we have collected information from a child under 13, contact us and we will delete it.

9. International transfers

The Service is operated from the United States. By using the Service from outside the United States, you consent to the transfer of your information to and processing in the United States, which may have different data protection rules than your country.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will give you reasonable notice (for example, via in-app notice or email). Your continued use of the Service after the effective date of the updated policy constitutes acceptance of the changes.

11. Contact us

Questions, requests, or complaints about this Privacy Policy can be sent to info@mira-techsolutions.com. Mira-TechSolutions LLC is based in Denton, Texas, USA.